What is ITIL?

ITIL® (the Information Technology Infrastructure Library) is a framework that focuses on IT service management. These practices bring IT to the foreground by aligning your business’ IT services with your needs and goals.  ITIL certification training can help individuals and organizations meet their goals, increase their offerings, and provide a higher level of services. Every business wants to provide a better level of service to their customers and save money.

How Do I Achieve an ITIL Certification?

The ITIL qualifications scheme provides a modular approach to the ITIL framework. It’s comprised of a series of qualifications focused on different aspects of ITIL best practice, to various degrees of depth and detail.

These are the levels of qualifications within the scheme:

• ITIL Foundation Certification
• ITIL Practitioner Certification
• ITIL Intermediate Certification
• ITIL Expert Certification

ITIL® is a registered trade mark of AXELOS Limited, The Swirl logo™ is a registered trademark of AXELOS Limited.

White Paper – ITIL: The Basics.

For further information on the ITIL Service Management approach and its benefits download this White Paper  ITIL: The Basics 
Click on this link to Download ITIL: The Basics