ITIL® Service Transition Series

The Bundle Includes:
1-year access to high quality online training videos
Electronic Book (Workbook / Lab Guide)
Exam prep Guide
Exam voucher

All Prices Are in Candian Dollars

Days :
Price :

$950.00

course is guaranteed to run

Description

  • Course 01 – Course Introduction – 12m

    Topic A – Course Organization
    Topic B – Course Conventions & Agenda

  • Course 02 – Service Transition – 31m

    Topic A – Introduction to Service Transition
    Topic B – Principles of Service Transition
    Topic C – Service Transition Summary

  • Course 03 – Service Transition Processes – 3h 53m

    Topic A – Planning & Support
    Topic B – Change Management
    Topic C – Service Asset & Configuration Management
    Topic D – Release & Deployment Management
    Topic E – Service Validation & Testing
    Topic F – Change Evaluation
    Topic G – Knowledge Management

  •  Course 04 – Common Service Transition Activities – 35m

    Topic A – Common Activities
    Topic B – Common Activities Summary

  • Course 05 – Structure, Technology & Implementation – 57m

    Topic A – Organizing Service Transition
    Topic B – Technology Considerations
    Topic C – Implementing Service Transition
    Topic D – Structure, Technology & Implementation Summary