Description
- Course 01 – Course Introduction – 12m
Topic A – Course Organization
Topic B – Course Conventions & Agenda - Course 02 – Service Offerings & Agreements – 39m
Topic A – Introduction to Service Offerings & Agreements
Topic B – Service Offerings & Agreements Principles
Topic C – Service Offerings & Agreements Context
Topic D – Service Offerings & Agreements Summary - Course 03 – SOA Processes – 4h 2m
Topic A – Service Portfolio Management
Topic B – Service Catalog Management
Topic C – Service Level Management
Topic D – Demand Management
Topic E – Supplier Management
Topic F – Financial Management
Topic G – Business Relationship Management
Topic H – SOA Processes Summary - Course 04 – Organizing, Technology & Implementation – 37m
Topic A – Organizing for SOA
Topic B – SOA Technology & Implementation
Topic C – Organizing, Technology & Implementation Summary
