Take an ITIL Training in Edmonton to learn more about best practices for Information Technology Services Management.
Our ITIL training program in Edmonton was designed for IT professionals interested in understanding the content and concepts of the new ITIL. Those who will benefit from an ITIL course include senior technical and operational staff, key process owners, and IT managers and consultants.The training program covers main concepts, definitions and terminology of ITIL and builds a framework for key processes and functions.
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Students are expected to have general IT knowledge and be willing to spend at least 20 hours in the classroom.