Take an ITIL Training course in Toronto to learn about aligning IT services with business needs.
The ITIL training program at our Toronto branch provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth.
ITIL courses center around 5 main steps of the ITIL adoption process within the ITIL Service Lifecycle, including ITIL Service Strategy, ITIL Service Design, ITIL Service Transition, ITIL Service Operation and ITIL Continual Service Improvement.
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Students who ITIL training courses at our Toronto branch will learn how to identify customer needs and drivers of IT requirements, design and implement the service and, finally, monitor and improve the service.
Courses can also be taken using our online virtual delivery technology, TrainLive.