Description
Course Content
Modules covered during course:
- Introduce troubleshooting Microsoft Teams
- Troubleshoot Microsoft Teams Voice Issues
- Troubleshoot Microsoft Teams meetings live events and messaging
- Configure and troubleshoot Microsoft Teams clients and services
- Troubleshoot Federation Issues
- Troubleshoot issues signing into Microsoft Teams
- Troubleshoot Apps and Channels
- Troubleshoot file sharing
Who should attend
The audience for this course is current or aspiring support engineers who work with customers and other stakeholders to understand the details of any Microsoft Teams issues. They also interact with administrators and peers that work with other related technologies to troubleshoot and resolve issues.
Prerequisites
Before attending this course, students must have:
- Experience configuring and administering Microsoft Teams
- Experience using Windows PowerShell
- Working experience with performance tuning and service monitoring
