Description
Audience profile
This course has been designed to apply to end users of Microsoft Dynamics 365 Customer Engagement, including:
- Sales Representatives
- Customer Service Representatives
- Marketing Personnel
- Project Managers
- General End Users who are looking to improve skill in Dynamics 365 It is recommended that attendees of this course have an existing working knowledge of Microsoft Office, Microsoft Excel and Microsoft Outlook. However, this course assumes no prior knowledge of Microsoft Dynamics 365.