CompTIA A+ 220-1101 and CompTIA A+ 220-1102 bundle

CompTIA A+ validates the skills required to install and configure end-user devices and software; connect devices to networks; perform basic cybersecurity mitigations; troubleshoot common problems to diagnose and resolve issues; and demonstrate basic knowledge of scripting, the cloud, and virtualization.

Days : 5
Price :

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Who should attend

  • IT Support Specialist
  • Helpdesk Technician
  • Field Technician
  • Tier I Support Specialist
  • Desktop Support Specialist
  • Associate Network Engineer
  • Systems Support Technician
  • Junior Systems Administrator

Course Objectives

This course prepares the student to take the corresponding exam. The CompTIA A+ Core 1 (220-1102) exam covers four domains.

  • Operating Systems (31%)
  • Security (25%)
  • Software Troubleshooting (22%)
  • Operational Procedures (22%)

Outline: CompTIA A+ 220-1102 (A+1102)

Lesson 1: Configuring Windows

  • Configure Windows User Settings
  • Configure Windows System Settings

Lesson 2: Managing Windows

  • Use Management Consoles
  • Use Performance and Troubleshooting Tools
  • Use Command-line Tools

    Lesson 3: Identifying OS Types and Features

    • Explain OS Types
    • Compare Windows Editions

    Lesson 4: Supporting Windows

    • Perform OS Installations and Upgrades
    • Install and Configure Applications
    • Troubleshoot Windows OS Problems

    Lesson 5: Managing Windows Networking

    • Manage Windows Networking
    • Troubleshoot Windows Networking
    • Configure Windows Security Settings
    • Manage Windows Shares

    Lesson 6: Managing Linux and macOS

    • Identify Features of Linux
    • Identify Features of macOS

    Lesson 7: Configuring SOHO Network Security

    • Explain Attacks, Threats, and Vulnerabilities
    • Compare Wireless Security Protocols
    • Configure SOHO Router Security
    • Summarize Security Measures

    Lesson 8: Managing Security Settings

    • Configure Workstation Security
    • Configure Browser Security
    • Troubleshoot Workstation Security Issues

    Lesson 9: Supporting Mobile Software

    • Configure Mobile OS Security
    • Troubleshoot Mobile OS and App Software
    • Troubleshoot Mobile OS and App Security

    Lesson 10: Using Support and Scripting Tools

    • Use Remote Access Technologies
    • Implement Backup and Recovery
    • Explain Data Handling Best Practices
    • Identify Basics of Scripting

    Lesson 11: Implementing Operational Procedures

    • Implement Best Practice Documentation
    • Use Proper Communication Techniques
    • Use Common Safety and Environmental Procedures