Description
Who should attend
Networking and security professionals involved in the management, configuration, administration, and monitoring of FortiVoice devices used in their organizations’ networks.
Prerequisites
- Knowledge of network protocols
- Basic understanding of network concepts
- Basic knowledge of VoIP protocols
System Requirements– If you take an online format of this class, you must use a computer that has the following:
- A high–speed Internet connection
- An up–to-date web browser
- A PDF viewer
- Speakers or headphones
One of the following:
- HTML5 support
- An Up–to-date Java runtime environment (JRE) with Java plugin enabled in your web browser
- You should use a wired Ethernet connection, not a Wi–Fi connection. Firewalls, including Windows Firewall or FortiClient, must allow connections to the online labs.
Course Objectives
After completing this course, you will be able to:
- Deploy the FortiVoice on your network
- Configure and set up HA for large scale deployments
- Install and set up extensions for both internal and external users
- Create groups to manage calls and configuration options
- Set inbound and outbound dialing rules to meet customer requirements
- Use and manage Auto Attendant menus and options
- Understand system advanced features
- Monitor system via logs and traces to ensure the system is setup correctly
- Generate call reports and invoices based upon user or trunk activity
- Provide access and rights to users within the user portal
- Configure auto dialer and campaigns
- Deploy gateway and local survivable systems
- Deploy soft clients for mobile workers
Outline: FortiVoice – NSE6 (FORT-VOICE)
- System Overview
- Extension Configuration
- Groups
- Trunks
- Call Features
- Log & Maintenance
- Call Reporting
- User Portal
- Auto Dialer
- Gateway Management
- FortiFone Softclient
