Project Management Professional Certification (PMP)

The training will prepare you for the PMP Exam which tests for:

Domain I – People (42%)

Task 1 – Manage conflict

• Interpret the source and stage of the conflict
• Analyze the context for the conflict
• Evaluate/recommend/reconcile the appropriate conflict resolution solution

Task 2 – Lead a team

• Set a clear vision and mission
• Support diversity and inclusion (e.g., behavior types, thought process)
• Value servant leadership (e.g., relate the tenets of servant leadership to the team)
• Determine an appropriate leadership style (e.g., directive, collaborative)
• Inspire, motivate, and influence team members/stakeholders (e.g., team contract, social contract, reward system)
• Analyze team members and stakeholders’ influence
• Distinguish various options to lead various team members and stakeholders

Task 3 – Support team performance

• Appraise team member performance against key performance indicators
• Support and recognize team member growth and development
• Determine appropriate feedback approach
• Verify performance improvements

Task 4 – Empower team members and stakeholders

• Organize around team strengths
• Support team task accountability
• Evaluate demonstration of task accountability
• Determine and bestow level(s) of decision-making authority

Task 5 – Ensure team members/stakeholders are adequately trained

• Determine required competencies and elements of training
• Determine training options based on training needs
• Allocate resources for training
• Measure training outcomes

Task 6 – Build a team

• Appraise stakeholder skills
• Deduce project resource requirements
• Continuously assess and refresh team skills to meet project needs
• Maintain team and knowledge transfer

Task 7 – Address and remove impediments, obstacles, and blockers for the team

• Determine critical impediments, obstacles, and blockers for the team
• Prioritize critical impediments, obstacles, and blockers for the team
• Use network to implement solutions to remove impediments, obstacles, and blockers for the team
• Re-assess continually to ensure impediments, obstacles, and blockers for the team are being addressed

Task 8 – Negotiate project agreements

• Analyze the bounds of the negotiations for agreement
• Assess priorities and determine ultimate objective(s)
• Verify objective(s) of the project agreement is met
• Participate in agreement negotiations
• Determine a negotiation strategy

Task 9 – Collaborate with stakeholders

[list [*] Evaluate engagement needs for stakeholders [*] Optimize alignment between stakeholder needs, expectations, and project objectives [*] Build trust and influence stakeholders to accomplish project objectives [/list]

Task 10 – Build shared understanding

• Break down situation to identify the root cause of a misunderstanding
• Survey all necessary parties to reach consensus
• Support outcome of parties’ agreement
• Investigate potential misunderstandings

Task 11 – Engage and support virtual teams

• Examine virtual team member needs (e.g., environment, geography, culture, global, etc.)
• Investigate alternatives (e.g., communication tools, colocation) for virtual team member engagement
• Implement options for virtual team member engagement
• Continually evaluate effectiveness of virtual team member engagement

Task 12 – Define team ground rules

• Communicate organizational principles with team and external stakeholders
• Establish an environment that fosters adherence to the ground rules
• Manage and rectify ground rule violations

Domain III – Business Environment (8%)

Task 1 Plan and manage project compliance

• Confirm project compliance requirements (e.g., security, health and safety, regulatory compliance)
• Classify compliance categories
• Determine potential threats to compliance
• Use methods to support compliance
• Analyze the consequences of noncompliance
• Determine necessary approach and action to address compliance needs (e.g., risk, legal)
• Measure the extent to which the project is in compliance

Task 2 Evaluate and deliver project benefits and value

• Investigate that benefits are identified
• Document agreement on ownership for ongoing benefit realization
• Verify measurement system is in place to track benefits
• Evaluate delivery options to demonstrate value
• Appraise stakeholders of value gain progress

Task 3 Evaluate and address external business environment changes for impact on scope

• Survey changes to external business environment (e.g., regulations, technology, geopolitical, market)
• Assess and prioritize impact on project scope/backlog based on changes in external business environment
• Recommend options for scope/backlog changes (e.g., schedule, cost changes)
• Continually review external business environment for impacts on project scope/backlog

Task 4 Support organizational change

• Assess organizational culture
• Evaluate impact of organizational change to project and determine required actions
• Evaluate impact of the project to the organization and determine required actions