This course introduces the core concepts of ITIL 4 and provides a practical foundation in modern IT service management. You will learn the ITIL service value system, guiding principles, key practices, and how service management supports digital transformation and business value. ITIL 4 Foundation is ideal for professionals who need a broad understanding of IT service management across technical and business roles.
ITIL®4 Foundation
Build a solid understanding of ITIL 4 concepts, service management principles, and the practices used to support modern digital services.
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This product has multiple variants. The options may be chosen on the product page
