Using Splunk IT Service Intelligence (ITSI) is designed for IT operations analysts and NOC teams who use ITSI as their primary service health monitoring platform.
What You Will Learn
- Monitor service health using ITSI service health scores and the Service Analyzer
- Investigate service degradations and anomalies using glass tables and deep-dive dashboards
- Use the Episode Review interface to triage, assign, and resolve IT incidents
- Interpret ITSI’s predictive anomaly detection and adaptive thresholding alerts
- Navigate entity and service relationship views to identify root causes of degraded services
Who Should Attend
IT operations analysts, NOC engineers, and on-call responders who work with Splunk ITSI for service monitoring and incident triage.
Prerequisites
Basic familiarity with Splunk search is helpful. No prior ITSI experience is required.
