This course covers the core configuration and usage of Dynamics 365 Sales. You learn how to set up the sales process, manage leads and opportunities, configure products and pricelists, and use AI-powered insights to support sales decisions.
Topics include lead qualification, opportunity management, forecasting, email integration, and sales accelerator configuration. The course suits sales administrators, functional consultants, and sales managers who want to get the most out of Dynamics 365 Sales for their teams.
By the end of the course, you will be able to configure Dynamics 365 Sales to support a structured, data-driven sales process.
